Internet/Broadband

Rather than focusing exclusively on speed, we've expanded our ranking methodology and data sources to include a broader range of qualitative measurements, including the internet service providers' (ISPs) coverage area, prices, and customer satisfaction ratings. By combining all these data points, we're able to objectively pinpoint the Best ISPs in the US—not just the fastest ones. And we've broken down the winners into three separate categories: the Best Major ISPs, the Best All-Around ISPs, and the Best ISPs by Region of the US.

Two areas in the draft Notice of Proposed Rulemaking on Safeguarding and Securing the Open Internet: 

The Broadband Equity Access and Deployment (BEAD) Program's Notice of Funding Opportunity (NOFO) directs States and Territories to include in their Initial Proposals “a middle-class affordability plan to ensure that all consumers have access to affordable high-speed internet.” ACA Connects believes each State and Territory should provide a rational basis for its plan and justify its methodology.

Puerto Rico’s mountainous geography and experience with natural disasters play a role in the digital divide that leaves too many without the ability to access broadband internet. Widespread damage to the island’s existing telecommunications infrastructure as a result of recent natural disasters—such as Hurricanes Irma and Maria, Hurricane Fiona, the 2020 earthquakes, as well as the COVID-19 pandemic—highlighted the importance of reliable and affordable broadband access, particularly for remote work, online learning, telehealth services, and connecting with the government.

Currently, no federal agency can effectively monitor or address broadband outages that threaten jobs, education, and public safety. And while the Federal Communications Commission has acted on a bipartisan basis to secure our communications networks against companies controlled by hostile foreign governments, the lack of specific authority over broadband leaves open a national security loophole.

Over 40 Republican senators signed a letter to Federal Communications Commission Chairwoman Jessica Rosenworcel urging her to abandon her proposal to reinstate net neutrality rules. Re-imposing heavy-handed, public-utility regulations on the internet, they wrote, would threaten the progress our country has made since 2017, and it would steer our country out of the fast lane and into a world of less competition, less choice, less investment, slower speeds, and higher prices. Further, the FCC lacks this statutory authority over broadband internet access.

One year has passed since Brightspeed became the fifth largest incumbent local exchange carrier (ILEC) in the US, and it’s made some notable progress in its $2 billion multi-year fiber deployment. Most of Brightspeed’s footprint is currently served with copper, but the operator is undertaking fiber builds in 17 states and officially launched fiber service on March 1, 2023.

In Indiana, 9.1 percent of survey respondents only had smartphone devices, compared to 86.4 percent with smartphones and at least one other device. Less than 5 percent of respondents either did not have devices or had devices other than smartphones.

Using a multi-modal approach, Discovery Education—along with Comcast—sought to deepen understanding of remaining barriers to home internet adoption among students and their families by exploring the role schools (educators and administrators) are playing, with a particular focus on family involvement in bridging students’ abilities to connect to high-speed internet to support learning. The study found that: