Emergency Communications

Federal Communications Commission Chairwoman Jessica Rosenworcel proposed that the FCC add a new alert option to deliver critical messages to the public over television and radio about missing and endangered persons. Adding a new “Missing and Endangered Persons” alert code to the nation’s Emergency Alert System would help law enforcement provide timely alerts to galvanize public attention to missing native and indigenous persons, as well as other groups, and build on efforts to collect comprehensive data on these cases.

At today’s meeting, I voted on two consumer issues—to ask cable programmers, and television and radio stations for their help to achieve the critical goal of providing timely information about emergencies to the public, in a language they can understand; and to clarify that consumers can opt-out of call or text lists using any reasonable means and may respond in the language in which they received the communication.

The Federal Communications Commission proposed rules that would make it easier for emergency managers to send emergency alerts in non-English languages to the public over television and radio. The proposal would remove a key barrier to sending multilingual messages through the Emergency Alert System, which could in turn spur more alerts that are accessible to more people—and potentially save lives. In a Notice of Proposed Rulemaking adopted February 15, the Commission is seeking comment on proposals to:

The Federal Communications Commission's Public Safety and Homeland Security Bureau seeks comment on specific mechanisms to implement multilingual Wireless Emergency Alerts (WEA). Through these measures, the Bureau advances the priority that WEA serve as an effective and accessible life-saving tool for many, including the millions of people living in the United States who do not primarily speak English or Spanish and the estimated one-in-four adults in the United States that have some form of disability who remain at risk for not being able to receive and understand the potentially life-savi

The FirstNet Authority and its network partner, AT&T announced a major investment in the future of public safety communications. The FirstNet Authority’s 10-year, $8 billion investment initiative will evolve and expand FirstNet—America’s public safety network. The FirstNet Authority plans to invest $6.3 billion through its network contract with AT&T and anticipates an additional $2 billion for ongoing investments in coverage enhancements for public safety, which is currently under discussion by the parties.

AT&T is attempting to pull its landline service from much of California and the Bay Area, raising concerns among those living in rural areas who rely on the service during emergencies. AT&T submitted an application early in 2023 to end its status as California’s Carrier of Last Resort, or COLR, i

The First Responder Network Authority (FirstNet Authority) is evolving and expanding FirstNet, the nationwide public safety broadband network, through strategic network investments. At a special Board meeting, the FirstNet Authority Board took action to increase coverage on the network and accelerate FirstNet’s transition to a full 5G network. This network investment follows completion of the five-year initial buildout by the FirstNet Authority’s network contractor, AT&T.

On January 25, the Commission will convene its first open meeting of the new year. We already have plans to build on this forward momentum for 2024. Here’s what’s on the agenda for our February open meeting.

The Federal Communications Commission updated its rules, and proposed additional updates, to improve communications network reliability, resiliency, and transparency during disasters and outages. The rule changes will increase participation in, and enhance the use of, the FCC’s Disaster Information Reporting System (DIRS), in which service providers report on their operational status during emergencies. Certain types of communications providers are required to report network outages to the FCC’s Network Outage Reporting System (NORS) on an ongoing basis.

The Federal Communications Commission adopted rules to more precisely route wireless 911 calls and Real-Time Texts (RTT) to 911 call centers, which can result in faster response times during emergencies and ultimately save lives. Wireless 911 calls have historically been routed to 911 call centers based on the location of the cell tower that handles the call. But in some cases, the nearest cell tower may be in a neighboring jurisdiction. In these cases, the call may be routed to a 911 call center in that neighboring jurisdiction, not the call center that serves the caller’s location.