John Horrigan

When Technology Fails

Half (48%) of tech users need help from others in getting new devices and services to work, and many experience tech outages when there is a glitch with their home Internet connection, computer, or cell phone.

Is Home Broadband Adoption Slowing?

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There are indications that the growth rate in home high-speed adoption is slowing. Two factors jump to mind as reasons for this slowdown. First, high growth rates become more difficult to sustain as society marches up the adoption curve. Second is the economy.

Today's Quote 09.18.08

Recommendation:
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"Broadband is not just an information source for news and civic matters, but it's also a pathway to participation."
-- John Horrigan, Pew Internet & American Life Project

Internet Evolution

The text of John Horrigan's keynote speech to the Progress & Freedom Foundation's Aspen Summit. The Summit's theme was "unlocking innovation" and the speech talks about what user behavior tells us about the current climate for innovation.

The Internet and Consumer Choice

The Internet plays an important role in how people conduct research for purchases, but it is just one among a variety of sources people use and usually not the key factor in final purchasing decisions.

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