Maybe e-mail isn't such a great idea, after all

MAYBE E-MAIL ISN'T SUCH A GREAT IDEA, AFTER ALL
[SOURCE: The Christian Science Monitor, AUTHOR: Tom Regan]
Management consultant Ken Siegel says e-mail has become the perfect way to avoid solving problems. "E-mail is not a communication device, it's a broadcasting device," says Siegel. "It will actually truncate communication. And in the truest sense of the word, it has become a psychological dependency. We have convinced ourselves that we can't live without it."
http://www.csmonitor.com/2007/1017/p16s01-stct.html