Lifeline Across America

LIFELINE ACROSS AMERICA
[SOURCE: Federal Communications Commission]
The joint Federal Communications Commission, the National Association of Regulatory Utility Commissioners (NARUC), and the National Association of State Utility Consumer Advocates (NASUCA) “Lifeline Across America” Working Group announced enhancements to outreach on the Lifeline and Link-Up programs for income eligible consumers. Based on input received in 2006 from sources across the country, the Working Group has initiated several new outreach projects: 1) To assist social service and other consumer-related agencies in reaching out within their communities, the Working Group has developed and posted on its Web site (www.lifeline.gov) an "outreach tool kit" for Lifeline and Link-Up. 2) The Working Group has begun coordination with several key national organizations, e.g., the National Association of Social Workers, that serve low-income consumers to ensure the broadest possible distribution of current and accurate information. 3) The Working Group has begun coordination on Lifeline and Link-Up with key Regional Economic Development Organizations. 4) All ninety FCC Consumer Advocacy and Mediation Specialists who answer consumer calls have been provided updated training on federal and state Lifeline and Link-Up programs with the assistance of the Universal Service Administrative Company. 5) A plan for greater outreach on tribal lands has been developed in conjunction with the FCC's Tribal Liaison.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-270687A1.doc

* Report of the FCC/NARUC/NASUCA Working Group on Lifeline and Link-Up
http://www.lifeline.gov/LLLUReport.pdf