What Smartphone Makers Can Teach Legislators

[Commentary] In the space of only a few years, smart phones have become so affordable, so easy to use, so compact, so reliable and so all-in-one that it's worth the time and hassle of reorienting comfortable systems and routines. They are a glorious example of how free markets are supposed to work: fostering innovation, increasing productivity, driving down costs, creating jobs, generating wealth and improving quality of life. It is a case study of what people can accomplish in a relatively short time when a sense of competitive urgency forces them to think creatively and focus on pleasing and delighting customers. And much of it is being driven by individuals and companies here in the United States. Then compare that to how things work -- or, more precisely, how they don't work -- these days in Washington.
http://www.washingtonpost.com/wp-dyn/content/article/2008/06/10/AR200806...
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