We Need To Shine A Light On Private Online Censorship

[Commentary] In the wake of ongoing concerns about online harassment and harmful content, continued terrorist threats, changing hate speech laws, and the ever-growing user bases of major social media platforms, tech companies are under more pressure than ever before with respect to how they treat content on their platforms—and often that pressure is coming from different directions. There is a clear need for hard data about specific company practices and policies on content moderation, but what does that look like?Part of the answer to these questions can be found by looking to the growing field of transparency reporting by internet companies.

Unquestionably, the major platforms have become our biggest online gatekeepers when it comes to what we can and cannot say. Whether we want them to have that power or not, and whether we want them to use more or less of that power in regard to this or that type of speech, are questions we simply cannot answer until we have a complete picture of how they are using that power. Transparency reporting is our first and best tool for gaining that insight.

[Kevin Bankston is the Director of the Open Technology Institute at New America. Liz Woolery is Senior Policy Analyst at the Open Technology Institute at New America.]