FCC Settles Investigation Of Relay Service Providers

The Federal Communications Commission announced a $9.1 million settlement with two companies which provide telecommunications services to consumers with hearing and speech disabilities. In addition to a monetary penalty for improper billing, the settlement with telecommunications relay service (TRS) providers Purple Communications and CSDVRS repays the TRS Fund and establishes a 5-year compliance plan to ensure that services going forward incorporate the required checks. FCC Chairman Ajit Pai and Commissioners Mignon Clyburn and Mike O’Rielly unanimously approved the action.