Research

Reaching Out: Civic Engagement Strategies for a Post-COVID World

Almost 20 years ago, the US Department of Justice observed that, “when government is constantly being asked to do more with less, the Internet is playing a vital role in allowing government to better serve all of its citizens.” For people lacking private internet access, officials should consider the options for public internet access and how to best educate community members on its availability. Online meetings “are another element of reaching people,” said Dan McLean, a communications professional based in Shelburne, VT.

FCC Releases Voice Telephone Services Reports

The Federal Communication Commission used FCC Form 477 to collect subscribership information from providers of voice telephone services – incumbent local exchange carriers (ILECs), competitive local exchange carriers (CLECs), and mobile voice providers – since December 1999. The FCC has required interconnected Voice over Internet Protocol (“interconnected VoIP”) service providers to report subscribership information since December 2008. Also, starting with the data reported for 2014, FCC Form 477 has been modified to distinguish “over-the-top” (colloquially, “bring your own broadband”) inte

Poll Shows Overwhelming Concern About Risks From AI as New Institute Launches to Understand Public Opinion and Advocate for Responsible AI Policies

A majority of voters don’t trust tech executives to self-regulate their use of AI, 83% of voters believe AI could accidentally cause a catastrophic event, 72% want to slow down AI development and usage, a new survey shows. American views on AI measures to be released on Friday, August 11, 2023. A new poll from the Artificial Intelligence Policy Institute (AIPI) shows that the vast majority of voters of all political affiliations are concerned about the risks from artificial intelligence and support federal regulation of it.

What Americans Know About AI, Cybersecurity and Big Tech

Digital literacy is widely seen as an essential skill. But Americans’ understanding of digital topics varies notably depending on the subject. For example, majorities of US adults know what cookies on websites do and can identify a secure password.

2023 Rural Telecommunications Benchmark Study Results

In 2023, 167 rural telecommunications companies in 19 states participated in this study which provides benchmark results for the 2022 balance sheet and income statement and more than 37 other key metrics. The study calculates the percentage increase in operating expenses both with and without depreciation expense. Total operating expenses increased 5.1% in 2022 and without including depreciation expense, operating expenses increased 5.2%.

The Impact of Remote Work

Working from home became necessary during the COVID-19 pandemic. According to a survey done by the Stanford Institute for Economic Policy Research during May of 2020, 42% of all US workers worked from home and accounted for two-thirds of the nation’s gross domestic product. Therefore, work from home has become a feasible economic development strategy at the onset of COVID-19. This study gauges the contribution of workers from home in Indiana in 2021 by using the Regional Economic Modeling, Inc. (REMI) general equilibrium model.

Best & Worst States for Broadband, 2023

Using a combination of public and proprietary data, BroadbandNow has created a comprehensive report on the quality of the internet in all 50 states and Washington (DC).

Guide to Careers in Rural Telecommunications

This booklet shows the job opportunities in your rural telecommunications company. These positions are not from a specific company and titles vary from company to company, but the job titles and descriptions provide an idea of the various roles at a rural telecommunications company. Often positions at telecommunications companies can allow a person to remain in their rural community. Typically, companies are willing to train new employees to develop skills needed for the industry.

Queens University of Charlotte's Center for Digital Equity Releases its Collective Impact Report

The Center for Digital Equity (CDE) at Queens University of Charlotte has released its first-ever Annual Collective Impact Report, showcasing the progress its digital equity work has made in bridging the digital divide in Charlotte (NC) communities. The CDE’s Annual Report highlights the collective impact of its partnership with residents, partners, and stakeholders in fervently addressing the needs of all people living in Mecklenburg County (NC). From July 2022 – June 2023, thehe CDE:

Sustain Affordable Connectivity By Ending Obsolete Broadband Programs

New broadband funding programs necessitate dramatic reforms to old programs. In its report, the Information Technology & Innovation Foundation (ITIF) recommends reversing the status quo and sustaining the Affordable Connectivity Program by shrinking the redundant hodgepodge of federal broadband programs. With so much at stake, it is more important than ever to ensure that broadband funding helps those who need it, and the right programs are sustainable. ITIF says that as things now stand, federal broadband programs are dangerously out of balance.